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PRIVACY POLICY

Last updated: August 12, 2026

This Privacy Policy (hereinafter referred to as the "Policy") sets out the procedure for collecting, processing, storing, and protecting personal data collected by Individual Entrepreneur David Mamporia / დავითი მამფორია (trade name: Umevent / უმევენტი), registered under the laws of Georgia (hereinafter referred to as the "Seller", "Administration", or "We"), from users of the website and purchasers of digital quests (hereinafter referred to as the "User" or "Buyer").

1. GENERAL PROVISIONS

1.1. This Policy complies with the Law of Georgia on Personal Data Protection and international privacy standards.

1.2. By using the website, purchasing a Quest, or contacting customer support, the User expresses full consent to the collection and processing of their personal data in accordance with this Policy.

1.3. If the User does not agree with the terms of this Policy, they must refrain from using the website and purchasing services.

2. DATA WE COLLECT

We collect only the minimal amount of personal data necessary to deliver the digital service and ensure customer support:

  • Contact Information: Email address and phone number provided during checkout or support inquiries.
  • Transaction Data: Payment confirmation status, order ID, date and time of transaction, purchase amount, and currency (GEL). (Note: Bank card details are processed directly by the payment gateway and are never stored on our servers).
  • Technical Data: IP address, browser type, device type, and cookies necessary for website functionality and Quest progress tracking.

3. PURPOSES OF DATA PROCESSING

We process your data strictly for the following purposes:

  • Service Delivery: Automated and instant delivery of the Quest access link/code to the User's email address upon payment.
  • Customer Support: Resolving technical queries, processing refund requests, and communicating regarding order status.
  • Legal and Accounting Compliance: Meeting legal, tax, and reporting obligations under Georgian law.

4. DATA STORAGE AND SECURITY

4.1. Personal data is stored securely using modern encryption and administrative access controls.

4.2. Retention Period: Personal data related to purchases is retained for up to 1 (one) month (30 calendar days) from the date of purchase (corresponding to the Quest validity and refund window) or as required by applicable tax legislation.

4.3. We take all reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

5. DATA DISCLOSURE TO THIRD PARTIES

5.1. We do not sell, rent, or trade User personal data to third parties.

5.2. Personal data may be shared only with essential service providers necessary for contract fulfillment:

  • Payment Gateways (Flitt): To process credit/debit card, Apple Pay, and Google Pay transactions securely.
  • Email & Infrastructure Providers: To deliver access links and transactional emails.

5.3. Personal data may be disclosed to public authorities only when required by law or a valid court order.

6. USER RIGHTS

The User has the right to:

  • Request confirmation regarding the processing of their personal data.
  • Request correction or updating of inaccurate data.
  • Request deletion of their personal data (subject to statutory record-keeping requirements).
  • Withdraw consent to data processing at any time by contacting support.

7. CONTACT INFORMATION

For any privacy-related questions or data protection requests, please contact:

  • Legal Form: Individual Entrepreneur / ინდივიდუალური მეწარმე
  • Full Legal Name: David Mamporia / დავითი მამფორია
  • Trade Name: Umevent / უმევენტი
  • Personal Number (პირადი ნომერი): 01501146350
  • Address: Georgia, Tbilisi, Vazha-Pshavela Ave., II Block, Home 19
  • Phone: +995 591 41 01 90
  • Privacy Email: tbilisiquest@gmail.com